About the product
Who creates the Food for Joe recipes?
Our recipes are developed by veterinarians and nutritionists , following the guidelines of FEDIAF (European Federation of the Pet Food Industry).
How can I find the ideal recipe for my pet?
Each recipe details its benefits and you can choose from different flavors the one that best suits your pet.
If you prefer, you can create a personalized plan with our subscription service. Simply complete our questionnaire and you can choose from several diets specially tailored to your furry friend's needs.
Discover my pet's plan.
How do I calculate the appropriate daily amount for my pet?
We have a calculator that does it all for you!
Click here to try it.
Where do the products come from?
We manufacture and cook all our products in Spain . Our ingredients come primarily from selected suppliers in Spain and various European countries, such as the Nordic countries in the case of salmon.
Does it contain preservatives?
We NEVER use preservatives. We pasteurize our recipes so they are preserved naturally, without the need for artificial additives .
Can I find grain-free recipes?
Yes, our diet is tailored to your pet. At Food for Joe, we offer both grain-based and grain-free recipes.
Are the recipes suitable for a pet with health conditions?
If your pet suffers from any health condition, don't hesitate to contact our team of veterinarians and nutritionists for advice.
You can contact us via WhatsApp at +34 638 02 69 56 or send us an email to info@foodforjoe.es .
You can also consult with your trusted veterinarian.
Are there any recipes for senior pets?
Yes, our diet is tailored to the needs of each stage of your pet's life.
How to serve Food for Joe recipes?
- Defrost
- Serve
- Ready!
Our recipes are already cooked; you can serve them cold or at room temperature.
Why the Food for Joe diet vs. processed food?
The Food for Joe diet is made with high-quality ingredients, sourced from Spain and Europe .
It contains no animal flours or unnecessary carbohydrates.
Our recipes stand out for their natural flavor, without the need for additives. We cook sous vide at low temperatures , which makes our meals more digestible and preserves all their nutrients .
Thanks to our cooking method, you can keep them for up to 60 days in the refrigerator and until the expiration date in the freezer.
They are 100% natural and preservative-free.
To best meet your pet's needs, Food for Joe offers a subscription service with personalized diets.
Discover the personalized diet for your pet.
Can I combine Food for Joe with another diet?
Yes, you can combine Food for Joe with your pet's regular diet.
Are there any recipes for neutered cats?
Yes, our recipes are adapted for neutered cats.
Are there any recipes for puppies?
Our recipes are complete and adapted for puppies from 2 months old.
How are Food for Joe recipes stored?
If they are sealed, you can store them in the freezer (-18 ºC) until the expiry date shown on the packaging.
You can also keep them in the fridge (between 1°C and 4°C) for up to 60 days.
Once opened , store the package in the refrigerator and consume within 4 days. Do not refreeze.
To defrost: simply remove the package from the freezer and place it in the refrigerator until completely defrosted.
What's the difference with homemade food?
All our recipes have been developed by an expert veterinary nutritionist, ensuring that they meet the nutritional requirements recommended by FEDIAF.
Every dog and cat is unique, and their nutritional needs change according to their characteristics and lifestyle.
Feeding your pet homemade food without proper guidance can deprive them of essential nutrients, which can seriously affect their health in the long run. With Food for Joe , you can have peace of mind knowing you're providing them with a complete, balanced diet tailored to their needs.
Take care of your well-being today so you can enjoy a long and happy life.
Do I need to transition to the new diet?
Yes, whatever your pet's previous diet was, we recommend making the transition to Food for Joe gradually, increasing the amounts as your furry friend accepts it well.
To help you, we've included this explanatory video .
If you have any questions, our customer service team is here to help.
About my order
What happens if my order arrives thawed?
Food For Joe orders leave our frozen warehouses and are transported in insulated boxes that guarantee that the cold chain of the food is not broken.
We do everything possible to ensure that deliveries are made during the morning hours , thus preventing the temperature from dropping too low.
However, if for any reason your order does not arrive completely frozen, we inform you of the possible preservation methods:
- If the bags are frozen or have only thawed at the edges: store them in the freezer (-18°C) until the expiry date shown.
- If the bags are cold but have lost their frozen rigidity: keep the order in the refrigerator (between 1°C and 4°C) for up to 60 days.
- If the order arrives frozen but you prefer to keep it in the fridge for convenience, you can also do so (between 1ºC and 4ºC) for up to 60 days.
- If your order arrived cold and thawed, do not refreeze it ; in this case, it must be kept in the refrigerator as indicated.
If your order arrived thawed, please send us a video via WhatsApp so we can resolve the issue as soon as possible.
📱 +34 638 02 69 56
In the event that the order arrives thawed for reasons beyond Food For Joe's control — such as delivery delays by the customer, absence at the time of delivery, incorrect address, or improper storage by the customer — the company will not be held responsible, as the delivery conditions have been expressly communicated.
What happens if I ultimately decide I don't want the order?
If the customer refuses the order without a justified reason (such as a damaged product or a shipping error), they will be responsible for both the shipping costs and the cost of the merchandise. For more details, please contact our customer service team: info@foodforjoe.es
What is the claim period for a delivered order?
You have 24 hours from delivery to notify us of any problems with your order. You can contact us via WhatsApp at +34 638 02 69 56 or email us at
info@foodforjoe.es .
Where do you send it?
We deliver to any point on the entire island of Mallorca, Menorca and Ibiza
What are the shipping costs?
Shipping costs are €15 for orders under €75.
*Please note that the minimum order for natural food products is €30.
Which delivery company do you work with?
We have our own delivery service and, in some cases, we collaborate with other transport companies.
What are the delivery days and times?
We will deliver your order Monday through Friday, date to be determined.
We do our best to ensure delivery is made during morning hours; however, occasionally, delivery may be made throughout the day on the scheduled date.
What are the accepted payment methods?
How can I contact you?
About the offers
Can I accumulate offers?
Promotions, content creator coupons, and influencer offers cannot be combined * and are for single use per customer.
*unless otherwise stated.
About payments
What are the accepted payment methods?
You can make your payment securely using PayPal or Visa or Mastercard cards.
What is PSD2?
PSD2 (Revised Payment Services Directive) is a European Union regulation managed by the European Commission. Its objective is to regulate payment services and providers within the European Union and the European Economic Area.
About my account
How can I modify my personal data?
Log in with your username and password [ HERE ].
Once you are inside your profile, you can easily update your personal information.
How can I recover my account password?
You can request to recover your password from the login section or directly through this link, by entering your username or email address : [ HERE ].
How can I unsubscribe from Food for Joe?
If you no longer wish to receive our marketing communications, you can unsubscribe by sending an email to info@foodforjoe.es with " UNSUBSCRIBE " in the subject line. This way, we will only send you non-marketing communications related to your orders.
How can I contact you?
You can contact us by email at info@foodforjoe.es or via our WhatsApp 📱 +34 638 02 69 56.
Our experts are available to assist you and answer your questions Monday through Friday, from 10:00 a.m. to 6:00 p.m.